How to Maintain a Great Builder / Designer Relationship

Luxury home construction

Deciding to build your dream home is the easy part. Getting through the luxury home construction process can be fraught with tension and stress unless you build a strong relationship with your builder and designer. Creating a harmonious relationship will make the construction process smooth and enjoyable, and the moment the keys are in your hand even sweeter.

There are many benefits to building great relationships with your luxury custom home builder and designer for both you and them. Good communication, precise passing of information, and being positive all pay off in the long run.

Communication is key

At the beginning of the project, the more open and honest you are about your budget, style, and availability, the better the relationship will be. Choose a preferred method of contact and make sure your builder can get in touch for urgent decisions.

Ask for information

Your builder or designer understands the building process and knows every step required and what residential construction zones are like, but you may not. If there is anything you are unsure about, don’t be afraid to ask for clarity and an explanation.

Be positive

Positivity works both ways – and let’s face it, working to a deadline can be stressful. Still, it’s important to remember that the builder and designer are doing their best to make your experience a positive one.

Relationship Management Checklist:

  • Research your builder: make sure you are confident in your builder and designer’s abilities to ensure you can work together well.
  • Use a contract: experienced builders and designers encourage using a contract with an agreed timetable, mutually agreeable to both you and the builder.
  • Be realistic: sometimes events occur that are out of anyone’s control. Being understanding and realistic and know that the builder and designers are doing the best they can.
  • Keep talking: open communication is essential, so keep all lines of communication open and talk often. A minor issue can snowball into a major concern if ignored, so the sooner you address a problem, the better.
  • Be available: your builder or designer may need to contact you urgently, so ensure they know when and how they can get in contact.
  • Just ask: if you don’t understand building jargon, don’t be afraid to ask. Asking for clarity can save you from issues down the track.
  • Pay promptly: create a payment schedule, so there are no surprises. When each stage arrives, check you are happy with the work and pay promptly.

Why choose Exclusive Residence as your Custom Home Builders in Perth?

As a multi-award-winning company, we are passionate about our commitment to being the high-end custom home builders in Perth who are “the best choice for people who want a beautiful home, completed to spec, on budget and on time.”

Our team is innovative and agile, working with our clients to create the highest quality bespoke designs. We would love to talk to you about facilitating the creation of your custom luxury home.

Get in touch with us today, and let’s start the conversation.



Experienced, Professional, Transparent

As a highly awarded and recognised luxury home builder in Perth, we are here to work with people who are at a certain stage in their lives, either financially, or in terms of the lifestyle they want to live.

  • This field is for validation purposes and should be left unchanged.

City Beach

February Update

  • First Floor Slab is loaded with bricks and structural steel has been installed
  • First Floor scaffold has been lifted, TBars have been installed & brickwork is now 95% complete

Banool Crescent City Beach

February Update

  • Front Elevation is looking great now the scaffold has been removed
  • The office & ensuite cabinets & stone has been installed
  • The Basketball Court concrete floor has now been poured